Shipping policy

Thank you for shopping with Prolux.

We are committed to delivering your order quickly, safely, and efficiently.

Delivery Area

We currently deliver to all cities across Qatar.

Delivery Time

• Standard delivery: 1–3 business days
• Delivery times may vary during public holidays or busy periods.

Shipping Cost

Free Shipping on all orders within Qatar.

Cash on Delivery

We offer Cash on Delivery (COD) for your convenience. Payment is made only after your order is delivered.

Order Confirmation

After placing your order, our team will contact you to confirm your order details before dispatch.

Delivery Attempts

If we are unable to reach you or deliver your order, our team will contact you to arrange another delivery attempt.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 48 hours of receiving your order so we can assist you.

Contact

If you have any questions regarding shipping, please contact our customer support team.