Return & Refund Policy

At Prolux, your satisfaction is our priority.

Returns

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving it.

If an exchange is approved, we will arrange the replacement as quickly as possible.

Please inspect your order upon delivery before completing payment.

All watches include a 2-Year Warranty covering manufacturing defects.

If you have any questions about your order, our support team is ready to assist you.